Terms and Conditions

Store Policies

Returns & Exchanges


We begin processing orders as soon as they are submitted on our e-commerce site. We do not accept order cancellations or changes once an order has been accepted and processed by our e-commerce store. If you have a question about your order status, please contact us HERE.

We do not offer refunds or exchanges of any kind. This includes store credit. We cannot accept returns as we cannot resell them, because we are a personal care products company.

Please choose your products and quantities carefully. We offer trial sizes of various Pit Pastes for you to sample before committing to a full-sized product. We work hard to try and find solutions and to help you. For help with products right for your unique body chemistry, or for information and advice regarding detox issues, please contact Customer Service, and they will be happy to assist you in finding the P3 product that works best for you.

We are unable to refund or replace packages that show as "delivered" by the parcel carrier's tracking system; customer must open a claim with the parcel carrier in the event of a non-receipt package that has been marked as delivered.

We regret that we are unable to offer refunds on shipping costs. Expedited shipping options will be available upon request for additional postage fees. Please contact customer service for more information.